TERMS OF SERVICE — GRIZXÉ

Last Updated: 15 September 2026

Welcome to GRIZXÉ. By accessing or using our website and purchasing our products, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. GENERAL

GRIZXÉ is an online clothing brand offering apparel and related products through its website.

By using our website, you confirm that the information you provide is accurate and that you agree to comply with these Terms of Service.

GRIZXÉ reserves the right to update, modify, or discontinue any part of the website, products, pricing, or services at any time without prior notice.

2. PRODUCTS & PRODUCT INFORMATION

We make reasonable efforts to display product images, colours, sizes, descriptions, and other information as accurately as possible.

However, colours may appear slightly different depending on your device or screen settings.

Product availability is subject to change without notice. GRIZXÉ reserves the right to limit quantities or discontinue products at any time.

3. PRICING & PAYMENTS

All product prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Prices may be changed at any time without prior notice.

You agree to provide accurate and complete payment and billing information when placing an order.

GRIZXÉ reserves the right to cancel or refuse an order where there is an apparent pricing error, payment issue, suspected fraudulent activity, or other legitimate reason.

4. ORDERS & ORDER ACCEPTANCE

Placing an order through our website constitutes a request to purchase a product.

An order is considered accepted once it has been successfully processed and confirmed by GRIZXÉ.

We reserve the right to cancel or refuse any order, including where:

The product is unavailable
Payment cannot be verified
Incorrect information has been provided
There is a suspected fraudulent or unauthorised transaction
A technical or pricing error has occurred

If an order is cancelled after payment has been received, any applicable refund will be handled in accordance with our refund policy and applicable law.

5. SHIPPING & DELIVERY

Orders are shipped to the address provided by the customer during checkout.

Customers are responsible for ensuring that their shipping address, phone number, and other delivery information are accurate.

Delivery timelines provided on the website are estimates and may vary due to courier delays, weather, holidays, operational issues, or circumstances beyond our reasonable control.

GRIZXÉ is not responsible for delays caused by third-party delivery partners.

6. RETURNS, EXCHANGES & REFUNDS

All GRIZXÉ purchases are subject to our No Return & No Refund Policy.

Customers should carefully review the size chart and product information before placing an order.

If you receive a product that is damaged, defective, or incorrect, please contact us promptly so that we can review the issue and determine an appropriate resolution.

Nothing in our policies is intended to exclude any consumer rights or remedies that cannot legally be excluded under applicable Indian law.

7. INTELLECTUAL PROPERTY

All content available on the GRIZXÉ website, including but not limited to:

Brand name and logo
Product designs
Graphics and artwork
Photographs
Text and descriptions
Website design
Videos and other visual content

is owned by or licensed to GRIZXÉ and may be protected by applicable intellectual-property laws.

You may not reproduce, copy, modify, distribute, sell, or commercially exploit our content without prior written permission.

8. USER CONDUCT

You agree not to use our website for any unlawful, fraudulent, abusive, or unauthorised purpose.

You must not attempt to:

Gain unauthorised access to our website or systems
Interfere with website functionality
Submit false or misleading information
Use the website for fraudulent transactions
Copy or misuse GRIZXÉ content or designs

GRIZXÉ reserves the right to restrict or terminate access where necessary.

9. THIRD-PARTY SERVICES

Our website may use third-party services such as payment gateways, shipping providers, analytics services, or other service providers.

Your use of such services may also be subject to the respective third party's terms and policies.

GRIZXÉ is not responsible for the independent policies, availability, or actions of third-party service providers.

10. LIMITATION OF LIABILITY

To the extent permitted by applicable law, GRIZXÉ shall not be liable for indirect, incidental, or consequential losses arising from the use of our website or products.

This does not exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

11. PRIVACY

Any personal information collected through our website will be handled in accordance with our Privacy Policy.

By using our website, you acknowledge that you have read and understood our applicable privacy practices.

12. CHANGES TO THESE TERMS

GRIZXÉ may update these Terms of Service from time to time.

Any changes will become effective when the updated terms are published on our website. Your continued use of the website after such changes constitutes acceptance of the updated terms, to the extent permitted by law.